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We go the extra mile in our installation process, so we go the extra mile with our guarantee. If there is a problem with our work we want to know about and we want to repair it. Castino’s Professional Painting will provide a 24 month labor warranty against failure due to faulty application on most surfaces (exceptions will be noted on individual estimates). Nobody can guarantee that a new coat of paint will last 20 years, or a lifetime for that matter, at least not in Chicago. UV light fades colors and weather slowly erodes away the paint film. For this warranty to be valid, you must: * Pay the full contract price. * Retain a copy of the original contract. * Retain a copy of your cancelled check or other evidence of payment in full. * Pay for all materials used to perform the repairs. * Make the property accessible to the Contractor, or his employees, to perform the repairs This limited warranty does not cover: * Any work where the Contractor did not supply the paint or other materials. * Any work which was not performed by the Contractor. * Varnished surfaces. * Surfaces made of, or containing, galvanized metal. * The cost of paint required to perform the repairs. * Repairs to horizontal surfaces or any surface that, by virtue of its design permits moisture to collect. Surfaces include, but are not limited to, decks, railings, stairs, porches, roofs, and wood gutters. * Exact paint match as environmental conditions will affect the color and finish of all paints over time. * Any repairs which are necessitated as a result of a defect in the paint regardless of whether the paint was supplied by the Contractor or the customer. * Bleeding caused by knots, rust or cedar. * Cracks in drywall, plaster or wood. * Peeling, blistering or chipping where they are caused by: o mill-glazing from smooth cedar o ordinary wear and tear. o abnormal use or misuse o peeling of layers of paint existing prior to the work performed by the Contractor. o structural defects. o settling or movement. o moisture content of the substrate. o abrasion, mechanical damage, abrasive cleaning, abuse, or damage resulting from use of chemicals or cleaning agents or exposure to harmful solids, liquids or gases. o damage or defects caused in whole or in part by reason of fire, explosion, flood, acts of God, extreme weather conditions, misuse, alterations, abuse, vandalism, negligence, or any other similar causes beyond the control of the Contractor. |
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